Return Policy

To request a return or exchange, simply send us an email at returns@aptyca.com with your order number and email address. You’ll receive the return label via email, along with the refund processed to your original payment method or an IBAN account.

Since the date of delivery, you have 30 days to submit your return or exchange request, provided it complies with the terms of our exchange policy.

While we don't currently offer exchanges, we do have an easy return process. Be sure to have your order number and order email address ready.

Once your returned item arrives at our warehouse, it will undergo an inspection. We reserve the right to accept or reject returns based on their condition. Items in poor condition (e.g., stained, damaged, or unrelated to our store) will not be refunded or exchanged. In such cases, no refunds or replacements will be issued.